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Terms and Conditions

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Last updated: 06/02/2026

Welcome to Winnietotz. By accessing or using our website www.winnietotz.com, you agree to be bound by these Terms and Conditions. 

1. About Us

Winnietotz provides gift items including tote bags, bouquets, gift hampers, and decor-related services. All products and services are subject to availability.

2. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian(This ensures smooth transactions)

  • You will use the website for lawful purposes only

  • You will not misuse, hack, or disrupt the website or its services

3. Products and Services

  • Product descriptions and prices are displayed on the website and may change without notice

  • We make every effort to display products accurately, but colors and appearances may vary due to screen settings

  • All orders are subject to acceptance and availability

4. Orders and Payments

  • Placing an order means you agree to purchase the selected product(s)

  • Prices are listed in Ugandan Shillings (UGX) unless stated otherwise

  • Payment details and methods will be communicated during the ordering process

  • We reserve the right to cancel or refuse any order at our discretion

5. Delivery

  • Delivery timelines are estimates and may vary due to location or unforeseen circumstances

  • Winnietotz is not responsible for delays beyond our control

  • Accurate delivery details must be provided by the customer

6. Returns and Refunds

  • Due to the nature of customized and gift items, refunds or exchanges may be limited

  • Any issues with orders must be reported within a reasonable time after delivery

  • Please refer to our Refund Policy page for full details

7. Cancellations

  • Orders may only be cancelled within a limited time after placing the order

  • Once processing or preparation has begun, cancellations may not be possible

8. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Designs

is the property of Winnietotz and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Winnietotz shall not be liable for:

  • Any indirect or consequential loss

  • Loss resulting from misuse of products

  • Website downtime or technical errors beyond our control

10. User Content

If you submit reviews, messages, or feedback:

  • You grant Winnietotz the right to use this content for business purposes

  • Content must not be offensive, illegal, or misleading

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

12. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be effective once posted on this page.

13. Governing Law

These Terms and Conditions are governed by the laws of Uganda, and any disputes shall be handled within its jurisdiction.

14. Contact Information

If you have questions about these Terms and Conditions, contact us at:

📧 Email: winnienabuuma15@gmail.com
📞 Phone: +256 706 448196
📍 Location: Kansanga, Kampala, Uganda

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